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Retailer Level 2. (V1.2)



End-Point Assessment (EPA) is the final assessment for an apprentice. An apprentice cannot achieve their apprenticeship without passing the End-Point Assessment.

EPA is an opportunity for an apprentice to showcase what they have learnt during their time on programme. This assessment includes a observation with Q&A and Interview component.

The End-Point Assessment for Retailer Level 2 can only be carried out face-to-face unless otherwise agreed with NQual.


Gateway requirements for a Retailer Level 2 apprenticeship are:

  • Evidence the apprentice has achieved Level 1 maths and English

  • Portfolio of Evidence typically containing 14 pieces of evidence

  • Portfolio Mapping Document

Assessment Methods

Observation with Questioning 

Apprentices will be observed over two hours within their usual place of work. This can be split across 2 1-hour sessions if required. The observations are followed by a 30-minute question and answer session.

Interview Underpinned by a Portfolio of Evidence 

The Interview Underpinned by Portfolio of Evidence is a two-way structured discussion between the apprentice and the Independent End-Point Assessor. 2 weeks’ notice must be given for the associated component to ensure that the assessor has sufficient time to review the Portfolio. Detail on criteria covered can be found within our support pack. The Interview lasts for 60 minutes and will be carried out online unless otherwise agreed at gateway.


Apprentices will achieve an overall grade of Distinction, Pass or Fail for their End-Point Assessment.

These results will be communicated within 10 days of assessment. Should a learner need to retake either or both assessment methods, it is suggested that a resit is taken within 1 month and a retake within 3 months of the failed assessment. Resit/retake period can be up to 6 months after fail notification is provided. If the component/s are not resat/retaken within those 6 months, then all components will need to be completed again. The grade will be capped at a pass in the event of a resit/retake.

Info Video
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EPA Resources.

EPA Pricing

Remote Delivery NA

Face-to-Face Delivery £675pp

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