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Retailer Level 2

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End-Point Assessment (EPA) is the final assessment for an apprentice. An apprentice cannot achieve their apprenticeship without passing the End-Point Assessment.

EPA is an opportunity for an apprentice to showcase what they have learnt during their time on programme. This assessment includes an Observation with Questioning and an Interview Underpinned by Portfolio component.

The End-Point Assessment for Retailer Level 2 can only be carried out face-to-face unless otherwise agreed with NQual.


Gateway requirements for a Retailer Level 2 apprenticeship are:

  • Evidence the apprentice has achieved Level 1 maths and English

  • Portfolio of Evidence typically containing 14 pieces of evidence

  • Portfolio Submission Document

  • Typically, 14 months on programme

Assessment Methods

Observation with Questioning

Apprentices will be observed over 2.5 hours within their usual place of work. This can be split into discrete sessions held on the same day, if required. The observations are followed by a 30-minute question and answer session.

Interview Underpinned by Portfolio

The Interview Underpinned by Portfolio of Evidence is a two-way structured discussion between the apprentice and the Independent End-Point Assessor. 2 weeks’ notice must be given for the associated component to ensure that the assessor has sufficient time to review the portfolio. Detail on criteria covered can be found within our support pack. The Interview lasts for 60 minutes and will be carried out online unless otherwise agreed at Gateway.


Results will be communicated within 10 working days of the final assessment.

If an apprentice Fails one or more component, they will be offered the opportunity to re-sit / re-take the component(s). It is then up to the apprentice’s employer how many attempts an apprentice is given.

Where any assessment method must be re-sat or re-taken, the apprentice will be awarded a maximum EPA grade of Pass. Re-sits and re-takes are not offered to an apprentice wishing to move from Pass to a higher grade.

EPA Resources.

Revision Guide (Sample)
Revision Guide Icon

Previous Version.

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EPA Pricing.

Remote Delivery: NA
Face-to-Face Delivery: £675pp

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