Deliver Apprenticeship Assessment for HR Support Level 3

HR Support professionals typically work within the HR function of a medium to large organisation, or as an HR Manager in a smaller one, delivering frontline HR advice and support across the full employee lifecycle — from recruitment through to retirement. The role forms a foundation within the HR profession, often progressing toward the HR Consultant/Partner apprenticeship.

Key Areas Covered:

• Handling day-to-day HR queries and providing frontline advice to managers and employees

• Working across a range of HR processes, from transactional to more complex, spanning recruitment through to retirement

• Using HR systems to maintain accurate employee records

• Applying current employment law and company policy to give compliant guidance

• Supporting the business through HR changes and process improvements

• Providing relevant HR information and insight to the wider business

Assessment Details

HR Support Level 3 (revised version) is an apprenticeship standard that follows the reformed apprenticeship assessment model, where assessment is designed to be more flexible and integrated across the programme.

Training providers can choose how their apprentices are assessed: the NQual Approach, where NQual completes the full apprenticeship assessment on your behalf, or the Approved Centre Approach, where NQual works in partnership with your organisation to deliver assessment together.

This standard comprises of one mandatory component and one optional component. 

Mandatory Component

The mandatory component for this apprenticeship standard is a Professional Discussion. For this standard the mandatory component must be completed by NQual.

Additional Component

Skills England's assessment plan allows the additional assessment method for this standard to be selected from the following list:

• Portfolio

• Question and Answer

• Project

• Presentation

• Showcase

• Case Study

NQual's assessment design for this standard is still in development. We'll confirm which method has been selected once finalised — in the meantime, providers can register their interest to be kept updated as our approach is published.

Apprentices may be assessed at any appropriate point during their apprenticeship programme.

This standard will be approved for delivery from 11 March 2027. Training providers can register their interest with NQual now to be ready ahead of the go-live date.

Supporting Your Assessment Delivery

At NQual, we work in partnership with training providers to support a smooth, confident assessment journey. One that's aligned to evolving assessment requirements and keeps learners' outcomes at its centre

Our approach includes:

• Clear guidance on assessment requirements and readiness

• Support in understanding revised assessment models and expectations

• Practical resources to prepare apprentices for their final assessments

• Dedicated and responsive support from our experienced assessment team

Our focus is on delivering consistent, reliable and supportive assessment, helping you and your learners achieve successful outcomes.

You can enquire about our approach to the apprenticeship assessments by scheduling a meeting with the NQual assessment team.